Tomoshop customer service

Here you will find all the information about placing an order, delivery and the return process. If you have a question that you can't find the answer to here, please let us know by using our contact form and we will reply as soon as possible.

Couldn't find an answer to your question?

Our customer service is open on weekdays from 09:00 to 17:00. Within these times, we usually respond within 2 hours. Do you have a question about an order? Don't forget to mention your order number!

Do you have a technical question?

If so, ask them via our contact form or directly to and we will try to answer your question as soon as possible!


Oops... unfortunately, we don't have customer service by telephone. But you can reach us in other ways!


Follow us on Facebook and send us a message via Messenger! We will try to respond as soon as possible.


Send us an email via our contact form or to We will try to respond as soon as possible.


At (+31)317 763 966, you can send us a WhatsApp message. We will try to respond as soon as possible.

Tomoshop Tomos Info Center
Contact Tomoshop

Our address
Industrieweg 36
6702 DR Wageningen
The Netherlands

Warehouse business hours
Monday till friday: 08:00 - 12:00
12:30 - 17:00
Saturday: 09:00 - 13:00

Pickup your order
It is possible to pick up your order at our warehouse. Place your order in our webshop and select "Pick up" as the shipping method.

You will recieve a e-mail when your order is ready for pickup.

How do I come to you?