Our Tomoshop customer service
Here you will find all the information about placing an order, delivery and the return process.
If you have a question that you can't find the answer to here, please let us know by using our contact form and we will reply as soon as possible.
Couldn't find an answer to your question?
Our customer service is open on weekdays from 09:00 to 17:00. Within these times, we usually respond within 2 hours.
Do you have a question about an order? Don't forget to mention your order number!
Do you have a technical question?
If so, ask them via our
contact form or directly to
info@tomoshop.nl and we will try to answer your question as soon as possible!
Phone
Oops... unfortunately, we don't have customer service by telephone. But you can reach us in other ways!
Facebook
Follow us on
Facebook and send us a message via Messenger! We will try to respond as soon as possible.
Our address
Tomoshop.nl
Industrieweg 36
6702 DR Wageningen
The Netherlands
Warehouse business hours
Monday till friday: |
08:00 - 12:00
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12:30 - 17:00 |
Saturday: |
09:00 - 13:00
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Pickup your order
It is possible to pick up your order at our warehouse.
Place your order in our webshop and select "Pick up" as the shipping method.
You will recieve a e-mail when your order is ready for pickup.
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How do I come to you?