Privacy Policy

Privacy and safety

When you place an order, we need your personal information to process your order.
If you register an account and/or if you place an order, you agreed with our terms and conditions. In the terms and conditions you can read our terms and conditions.
Here we will explain you why we need your personal information and what we will do wit hit. You also can read your rights as a customer and your personal information.
If you have questions after reading it, please contact our customer service.

Safety

All the personal information what you fill in into our webshop are processed safely via secured connection (SSL). The data is saved into a secured database, this to make sure nobody else can reach your information. We also don’t sell your personal information. If you have specific questions about safety you can always contact our customer service.

What are we doing with your information?

We are using your personal information so we can process your order. You have filled these details in yourself when registering an account and/or placing an order. Only the marked details are necessary, the other details are optionally.

Your account

The following information is saved into your Tomoshop account: your name, addres(ses), e-mailadress, IP adress and delivery/payment details. These details aren’t publicly visible. You have always the possibility to change or remove these details. If you want, you can also contact us so we can help you remove your account. To make an removal request, you have to send an e-mail to info@tomoshop.nl.

Your order

We need your name, e-mailadres, address and payment details for your order, a phone number is additional. Beside that, your IP address is also automaticly saved. 
When your order isn’t shipped yet, you can request us to cancel your order. Removing the order isn’t possible because the order information is needed for the administration.

Newsletter

You can signup for our newsletter, we only send a few newsletter in a year. In the newsletters you can read about our offers, special actions and news. When registering an account and/or placing an account, you have the possibility to directly signup for our newsletter. You can specify the newsletter settings yourself in the My account section. If you want we can also help you with that, please contact us at info@tomoshop.nl.

Your wishlist
In your Tomoshop wishlist you can make your own wishlist with products. This list is only visible when you are logged in into your own account.

Product reviews
With each product you can write an review. Before submitting a review, we check every review manually before adding to our website. After submitting a review, you can’t change or delete it yourself. To request a change or removal of an review, please contact our customer service.

Cookies
Our website uses cookies. These are small text files which are saved in your browser to make your visit easier. For example keep you logged in, the language. These are also Google Analitics cookies used to track website visitor statistics.

Details
Is there something wrong, do you want to see all your personal information which is saved in our database or do you want your personal information to be deleted? Please contact our customer service. When requesting this, we are always asking for identification to make sure if it are your own details. 

Questions and feedback
We check our privacy police on regular base. If you have questions about our privacy policy, please contact our customer service.

Tomoshop.nl
Industrieweg 36
6702 DR Wageningen
info@tomoshop.nl

Last update:  24-05-2018